LEGAL

Privacy Policy

How Antrene handles the information you share with us.

Last updated: 20 August 2026

1. Information we collect

We collect information you give us directly, such as when you message us on WhatsApp, email us, or fill in a contact form:

  • Your name, phone number, and email address
  • Details you share about your project or business
  • Payment details, handled by our payment processors directly — we don't store card numbers ourselves

We also collect basic technical information automatically when you visit our site, such as your browser type, device, approximate location, and pages visited. If you accept analytics cookies, this is collected through Google Analytics, as described in the Cookies section below.

2. How we use your information

We use the information we collect to:

  • Respond to your inquiries and provide quotes
  • Deliver and support the websites and services you've asked for
  • Send project updates, invoices, and maintenance notices
  • Improve our website and services

We do not sell your personal information. We don't run advertising on Antrene, so your information is never shared with advertisers.

3. Who we share it with

We share information only where necessary to run our business and deliver your project:

  • Hosting and infrastructure providers, to run your website
  • Payment processors, to handle invoices and mobile money payments
  • WhatsApp Business, if you choose to contact us that way
  • Google Analytics, only if you accept analytics cookies — see the Cookies section below

We may also disclose information if required by law, or to protect our rights or the safety of others.

4. Cookies

Antrene uses two kinds of cookies. Essential cookies keep the site working correctly (for example, remembering your session) and are always on, since the site can't function without them.

Analytics cookies are optional and only set if you accept them in the cookie banner. We use Google Analytics to understand how visitors use the site — page views, general location, and device type. This data is processed under Google's own privacy policy.

  • You choose whether to accept analytics cookies when you first visit — nothing is set until you decide
  • You can change your choice at any time by clearing your cookies and revisiting the site
  • We don't use analytics data for advertising, and we don't run ads on this site

5. Your rights

Depending on where you live, you may have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, where we're not required to keep it (e.g. for invoicing records)

To exercise any of these rights, contact us at hello@antrene.com.

6. How long we keep your information

We keep project and invoicing information for as long as needed to support your website and meet our legal and tax obligations, after which it's securely deleted. Analytics data is retained according to Google Analytics' default retention settings.

7. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date at the top of this page.

8. Contact us

Questions about this policy? Reach us at hello@antrene.com or via WhatsApp.